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Over the previous few decades, Komatsu has developed to become a global giant thanks to their stability and competence within the diverse fields of logistics, excavating, construction and mining. With innovative models and technological superiority, they remain at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design approaches and superior production functionality, Komatsu has distinguished themselves through the engineering of dependable and durable forklifts that consumers from around the planet have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the mounting need for its goods in the North American market. To better expenditures and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Remaining one of the principal suppliers and manufacturers of durable and innovative lift trucks today, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ desires worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy customers along with their North American consumers.
After years of providing customer service and maintaining bonds, Komatsu Forklift recognizes that meeting the customers’ needs is vital. All new product enhancement at Komatsu starts first with the client. By welcoming participation and criticism, they are able to ascertain client needs and expectations then cultivate innovative models and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the start and maintained throughout the production, service and product sales processes, allows Komatsu to end up with a superior product from start to finish.
Komatsu engineers are specialized professionals in designing lift trucks, construction equipment and heavy duty equipment. Their design skill and competence assures that every new piece of equipment will last in the toughest environments and have the ability to withstand the roughest applications. Adherence to strict engineering standards allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and stringent internal quality standards all factor in to top-quality lift truck products. Komatsu Engineering Standards translate the contemporary and innovative technology used in advanced mining and construction equipment into world class equipment.
The modern and well-organized manufacturing facility in Covington, Georgia is a full service plant. This contemporary facility begins the manufacturing process with raw steel which is then welded, fabricated and prepared. When assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control throughout the duration of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated supplier networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating instruction, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM parts on-hand to offer the essential service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day distribution from their highly automated circulation hub is another option. The internet based K-Link system assists dealers with online parts management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. A lot of world-class businesses rely on Komatsu forklifts in their every day operations. Countrywide account customers profit from a unique partnership with Komatsu that permits them to customize cost-efficient applications so as to raise the customer’s efficiency and profits. Komatsu national account clients have access to on-line components and operations support system and a wide-ranging fleet administration program, providing the ability for Komatsu to be their total solution for any forklift issues.
The resourceful and reliable team members at Komatsu Forklift U.S.A., are committed to offering outstanding customer support whether it arrives in the form of training, product sales, aftermarket support, and longterm maintenance. They want to ensure that the consumer support offered will help their clients meet or exceed their business targets while establishing strong working relationships in the process. Komatsu strives to understand each of their customers’ unique means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
